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More about Expert Series Year of Production: 2020
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Service Offerings Service & Training Offerings #1
Matthias Krellenberg, Deputy Head of After Sales Service, explains how BAADER Service ensures minimum machine down-time and highest system availability. He deep dives into the advantages of digital service solutions for smart assistance, remote service and predictive maintenance.
With Matthias Krellenberg
1:08 min | Release Date 23.11.2020
Deputy Head of After Sales Service
Matthias Krellenberg started his journey at BAADER as an electrician in 1996. After more than 15 years of serving and installing BAADER machinery around the world, he became Team Leader Customer Support in 2012. Today, he is Deputy Head of After Sales Service. Because of his vast industry experience and eagerness to consistently improve customer service strategies, Matthias holds a reputable position with customers and colleagues. As much as he is loyal to BAADER, he is dedicated to his passion for Handball, formally as a player on high level, now as a Coach.