In this episode of the Salmon Sessions, Chris Brow and Dennis Schreiber, Vice President Sales & Service at BAADER, break down the various layers of the BAADER wholistic service support. From offering customer staff training to remote and personal service and maintenance by skilled BAADER service technicians.
Matthias Krellenberg, Deputy Head of After Sales Service, explains how BAADER Service ensures minimum machine down-time and highest system availability. He deep dives into the advantages of digital service solutions for smart assistance, remote service and predictive maintenance.
Martin Pietsch, Manager BAADER Technology Center, BAADER shows how the BAADER Technology Center provides an ideal learning environment to train customer staff in machine handling, calibration and problem detection. His training courses ensure that educated operators can extend the machine life and efficiency and ensure that small problems don’t turn into big ones.
With Chris Brow, Dennis Schreiber, Matthias Krellenberg and Martin Pietsch